24/7 Emergency Plumbing Services in the Kitchener-Waterloo Area

Prompt Response & Accurate Diagnosis

An unexpected plumbing emergency can occur at any time and seriously disrupt your daily routine. Drains R Us Plumbing Inc. offers 24 hour emergency service for residential and commercial customers across Southern Ontario, including Cambridge, Guelph, Kitchener and Waterloo. We will respond promptly to your call to provide you with an accurate diagnosis of the problem and how it can best be remedied. Call us anytime for:

  • 24 hour emergency service
  • Leaking or broken pipes
  • Clogged toilets
  • Thawing of frozen pipes

“We have used Drains R Us for several plumbing emergencies; however, our latest experience with them was due to a pinhole leak in our plumbing in our finished basement. Mark came and repaired the initial leak and took the time to explain to me the cause of the issue and to suggest a pro-active approach to avoid future issues with our old plumbing pipes. Wayne came out to do a follow up and discussed our options with us and wrote me out an estimate to do the suggested work. We booked them to complete the scope of work and Wayne, Mark and Jason all arrived on the scheduled date to begin the job. Wayne even called me to tell me they would be about 40 minutes late arriving – he didn't just make me wait on them; he called me. Upon arrival Wayne went through the scope of work with me and his team again and confirmed all the details. He then left his team to complete the work. Mark and Jason were absolutely fantastic. They took the time throughout the day to explain things to me and to show me the damage to our pipes, etc. Mark and Jason were both very friendly and happy to answer any questions I had (and I had several). Their pride in the work that they do and their concern that the customer is happy and informed was absolutely stellar. I HIGHLY and happily recommend calling Wayne at Drains R Us in Cambridge for ALL your plumbing needs. I was very comfortable having his team in my home. Thank you, Wayne, Mark and Jason.”

Eloise C

January 16, 2013

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